These Terms of Service (the "Terms") are a binding agreement between you and Glenn Product LLC ("GLEAMO," "we," "us," or "our") and govern your access to and use of the GLEAMO iOS application and any related services, features, and content (together, the "Service"). Please read them carefully. They include a health and safety disclaimer, subscription and billing terms, disclaimers of warranties, and a limitation of our liability. By using the Service you accept these Terms.
1. Acceptance of Terms
By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms and by any additional policies referenced in them, including our Privacy Policy. If you do not agree, do not use the Service.
If you use the Service on behalf of another person, you represent that you are authorized to accept these Terms for them. These Terms apply to every visitor, user, and account holder.
2. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority in your place of residence, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.
The Service is a strength-training tool intended for general fitness use. By using it you represent that the information you provide is accurate, that you are legally permitted to use the Service in your jurisdiction, and that you are not barred from doing so under any applicable law.
3. Description of the Service
GLEAMO is an iOS strength-training application. Depending on the features you use, the Service may:
Collect an onboarding questionnaire covering your training goals, experience level, injuries or areas of pain, target body areas, and available equipment (including optional photos of your equipment or training space);
Generate personalized, automated workout plans, including recommended exercises, weights, sets, reps, and dose;
Track your workout completion, progress, and history;
Let you import your own workout videos from your camera roll or via the iOS share sheet, which are analyzed to extract exercises and produce exercise clips and a still thumbnail;
Let you link with a training partner through a short "connect code" to share plans and progress; and
Send push notifications, such as when an import finishes processing.
Some features of the Service are offered as part of a paid subscription, Gleamo Pro, as described in Section 4. We may add, change, suspend, or discontinue any part of the Service at any time. The Service is provided for your personal, non-commercial fitness use.
4. Subscriptions & Billing
Access to certain features of the Service requires a paid auto-renewing subscription, Gleamo Pro. Subscriptions are sold and billed through your Apple Account on the App Store, and Apple is the merchant of record for all purchases. Your purchase is also subject to Apple's Media Services Terms and Conditions.
Plans, pricing, and free trial
Gleamo Pro is offered on a monthly or annual basis. New subscribers may be offered a free trial (currently 7 days) before the first charge. The subscription's title, length, and price — together with any free-trial length — are shown to you in the app at the point of purchase, and by subscribing you agree to that price and billing period. If you begin a free trial and then start a paid subscription, any unused portion of the free trial is forfeited.
Automatic renewal
Gleamo Pro automatically renews at the end of each billing period at the then-current price for the plan you chose, unless you cancel it at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the end of the current period. If a free trial applies, your Apple Account is charged when the trial ends unless you cancel at least 24 hours before it ends.
Managing or canceling
You can manage or cancel your subscription, or turn off automatic renewal, at any time in your Apple Account settings (Settings → your name → Subscriptions on your device). Canceling stops future renewals; it does not retroactively refund the current period, and you keep access to Gleamo Pro until the end of the period you have already paid for. Deleting the app does not cancel your subscription.
Price changes
We may change subscription prices. If a price increase applies to your subscription, Apple will notify you and, where required, seek your consent to continue, in accordance with Apple's rules; if you do not agree, your subscription will not renew at the new price.
Refunds
Because purchases are processed by Apple, refunds are handled by Apple under Apple's policies, and we generally cannot grant refunds directly. You can request a refund from Apple (for example, at reportaproblem.apple.com). Except where required by law, payments are non-refundable and there are no refunds or credits for partially used periods.
Restoring purchases
If you reinstall the app or use a new device with the same Apple Account, you can restore an active subscription from the paywall. Your entitlement is tied to the Apple Account used to purchase it.
5. Account & Sign-In
To use most features you must create an account. You can sign in using an email one-time login code, Sign in with Apple, or Sign in with Google. When you use Sign in with Apple or Google, that provider shares certain information with us (such as an account identifier and an email address, which in Apple's case may be a private relay address) so we can create and authenticate your account. You also choose a display name.
You are responsible for maintaining the confidentiality of your account and sign-in method and for all activity that occurs under your account. You agree to provide accurate information, to keep it current, and to notify us promptly of any unauthorized use. You may not share, sell, or transfer your account, and you may not impersonate any person or misrepresent your affiliation with anyone.
We may suspend or terminate accounts that violate these Terms, as described in Section 16.
6. Health & Safety Disclaimer
Please read this section carefully
GLEAMO is not a medical device and does not provide medical advice, diagnosis, or treatment.
The Service provides general fitness and exercise information and automated exercise suggestions. It is not a substitute for professional medical advice, and nothing in the Service should be interpreted as a recommendation to undertake any specific course of exercise for your particular situation. The plans, weights, sets, reps, and exercises the Service generates are general in nature and are not tailored medical guidance, even where you enter information about injuries or pain.
Consult a physician first. You should consult a qualified physician or licensed healthcare professional before beginning any exercise program, changing your routine, or acting on any information from the Service — especially if you are pregnant, have a pre-existing medical condition or injury, take medication, are recovering from surgery, or have any concern about your ability to exercise safely. This is particularly important because the Service invites you to log injuries and areas of pain (for example, knee pain); logging that information does not make any generated plan safe for your condition, and we do not review it clinically.
Stop if you feel pain. Exercise carries inherent risks, including risk of muscle strain, joint injury, aggravation of existing conditions, cardiac events, and, in rare cases, serious injury or death. If you experience pain, dizziness, shortness of breath, chest discomfort, or any other symptom of distress, stop immediately and seek medical attention. Never disregard or delay professional medical advice because of something you read or received in the Service. In an emergency, call your local emergency number.
Assumption of risk. You understand and voluntarily accept the risks of physical exercise, and you agree that you use the Service and perform any exercise entirely at your own risk. You are solely responsible for exercising within your own limits, using proper form and appropriate equipment, warming up, and choosing weights and intensities suitable for you. To the fullest extent permitted by law, you assume all risk of injury or harm arising from your use of the Service or any exercise you perform, and you release Glenn Product LLC from all claims arising from such risks.
7. User Content & Imports
"User Content" means anything you submit to the Service, including questionnaire responses, photos of your equipment or space, display name, workout logs, and any videos you import.
Your responsibility for imports
When you import a video — from your camera roll or through the iOS share sheet — you represent and warrant that you own it or have all rights, licenses, consents, and permissions necessary to upload it and to have it processed as described here, and that doing so does not infringe or violate the intellectual property, privacy, publicity, or other rights of any person. You are solely responsible for the content you import. You must not import content that is infringing, unlawful, defamatory, obscene, or that depicts or was obtained from any person without their consent.
How imports are handled
To provide the import feature, your uploaded source video is stored in a private, access-controlled location; sampled frames from the video together with its title or caption are sent to our AI provider (Anthropic's Claude API) to identify the exercises in it; and the source video is deleted immediately after processing. The Service then stores the generated exercise clips and a still thumbnail so your imported workout is available to you. Questionnaire photos you provide are stored so the Service can use them to inform your plan.
Health and fitness information
Some of the information you provide — including your training goals, experience level, target body areas, available equipment, and any injuries or areas of pain — is health and fitness information, which can be sensitive. By entering it, you ask us to process it to generate and operate your plan as described in these Terms and our Privacy Policy. Please do not submit information you do not want processed for that purpose.
License you grant to us
You retain ownership of your User Content. You grant Glenn Product LLC a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, analyze, adapt, and display your User Content solely to operate and provide the Service to you — for example, to generate and display your plan, extract exercises from an import, and share content with a partner you have linked. This license ends when the relevant content is deleted, except that we may retain routine server backups and logs for a limited period and as required by law. We do not sell your User Content and do not use it for advertising.
8. AI-Generated Content
Workout plans, exercise extractions from imported videos, and related recommendations are produced by automated systems, including artificial intelligence. Automated output can be incomplete, inaccurate, or unsuitable for your circumstances; it may misidentify an exercise, suggest an inappropriate weight or movement, or produce results that do not reflect sound training or safety practice.
AI-generated content is provided for your convenience and general information only. You must apply your own judgment before relying on or performing any generated exercise, and you should not treat automated output as verified, professional, or medical guidance. See the Health & Safety Disclaimer in Section 6. We do not guarantee the accuracy, completeness, or fitness for any purpose of any AI-generated content.
9. Partner Connections
The Service lets two accounts link using a short connect code. When you link with a partner, you and your partner can view each other's plan, progress, and weights. By sharing your connect code or accepting a connection, you consent to that sharing. Only share a connect code with someone you trust. You are responsible for your decision to connect, and you can end a connection through the Service. We are not responsible for how a linked partner uses information you choose to share with them.
10. Acceptable Use
You agree not to, and not to attempt to:
Use the Service for any unlawful purpose or in violation of these Terms;
Import or submit content you lack the rights to, or that is infringing, unlawful, harmful, harassing, or non-consensual;
Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service, except where such restriction is prohibited by law;
Interfere with, disrupt, overload, or circumvent any security, rate-limiting, or access-control feature of the Service;
Access the Service through automated means, scrape it, or use it to build a competing product;
Attempt to gain unauthorized access to any account, system, or data, including data belonging to other users;
Misuse the import or generation features to submit deceptive, abusive, or excessive requests; or
Use the Service in a way that could harm, disable, or impair it or expose us or others to liability.
We may investigate and take appropriate action, including removing content and suspending or terminating accounts, for any violation.
11. Third-Party Services
The Service relies on third parties to function, and some content you access originates from third parties. These include, for example:
Apple — Sign in with Apple, push notification delivery, and processing of Gleamo Pro subscription purchases;
Google — Sign in with Google;
Supabase and Vercel — database, authentication, file storage, and API hosting (Vercel processes uploads transiently);
Anthropic (the Claude API) — receives sampled frames and the title or caption of a video you import, in order to identify the exercises in it; and
WorkoutX — an exercise-animation library that the app queries by a non-personal exercise identifier only, so no personal data is sent to it.
The Service does not include third-party analytics, advertising, or tracking software, and we do not track you across other companies' apps or websites, and we do not sell your data.
Your use of Apple, Google, and other third-party services is governed by their own terms and privacy policies, which are separate from these Terms and outside our control. Content you import may itself be subject to third-party rights and terms. We are not responsible for third-party services or for any third-party content, and we make no representations about it. Your dealings with any third party are solely between you and that third party.
Apple-specific terms. If you obtained the app through the Apple App Store, you acknowledge that these Terms are between you and Glenn Product LLC only, and not with Apple, and that Apple is not responsible for the Service or its content. Apple has no obligation to provide support or maintenance for the Service. To the extent required, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must comply with the Apple Media Services Terms and the App Store Usage Rules.
12. Intellectual Property
The Service, including its software, design, text, graphics, logos, the GLEAMO name, and all related intellectual property (excluding your User Content and third-party content), is owned by Glenn Product LLC or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial fitness use.
Except as expressly permitted, you may not copy, modify, distribute, sell, license, or create derivative works from any part of the Service. All rights not expressly granted are reserved. If you send us feedback or suggestions, you grant us the right to use them without restriction or obligation to you.
13. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Glenn Product LLC disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that any content, plan, or exercise extraction will be accurate, complete, safe, or suitable for you; or that the Service will meet your requirements. No advice or information obtained from the Service creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
14. Limitation of Liability
To the fullest extent permitted by law, Glenn Product LLC and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service — including any personal injury, health consequence, or harm arising from any exercise, plan, or content — whether based in contract, tort, negligence, strict liability, or any other theory, and whether or not we were advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or twenty-five U.S. dollars (US$25).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Glenn Product LLC and its officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Service; (b) your User Content or any video or photo you import, including any claim that it infringes or violates a third party's rights; (c) your violation of these Terms or any applicable law; or (d) any injury or harm arising from any exercise you perform. We may assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.
16. Termination & Account Deletion
You may stop using the Service at any time. You can delete your account directly in the app at Guide → Account → Delete account. Deleting your account permanently purges your database records and stored files — including questionnaire data, plans, progress, questionnaire photos, and imported clips and thumbnails — and then removes your authentication account itself. Deletion is permanent and cannot be undone. Note that source videos you import are already deleted immediately after processing. Deleting your account does not automatically cancel an active subscription; manage or cancel your subscription in your Apple Account settings as described in Section 4.
We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms, to comply with law, or to protect the Service or other users. Upon termination, your right to use the Service ends. Sections that by their nature should survive termination — including User Content licenses already exercised, intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where changes are material, provide reasonable notice through the Service. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you should stop using the Service and may delete your account.
18. Governing Law & Disputes
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You agree to submit to the exclusive jurisdiction of the courts located in the State of California, United States to resolve any dispute, except that either party may seek injunctive relief in any court of competent jurisdiction. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be modified only to the minimum extent necessary. Our failure to enforce any provision is not a waiver of it.
19. Contact
If you have questions about these Terms or the Service, contact us at: